The task does itself the moment its trigger fires.
The recurring job that eats an afternoon now runs the instant the event happens - every time, with no one remembering to start it. Your team stops being the glue between apps and gets that time back for work a machine cannot do.
Connecting the tools you already pay for so a process moves itself.
The work is the plumbing and the judgment: which steps a machine can own, where a real decision belongs, and how to make the whole thing reliable enough that nobody has to check it.
- Triggers and integrations. The workflow fires on the real event - a form, an email, a row added - and talks to the apps you already run.
- Enrichment. The lookup, classification, or data pull that a person currently does by hand before they can act.
- The decision step. A rule or an LLM call that handles the routine judgment, and escalates the genuine exceptions instead of guessing.
- The action. The actual write-back - update the CRM, send the reply, file the ticket - so the loop closes without you.
The same drudgery, across very different back offices.
Every organization has a process that runs on a human copy-pasting between tabs. The tools differ, the pain is identical: hours lost to work that never needed a person, and the errors that creep in when someone does it for the thousandth time.
The order that touched five tabs
An order, return, or supplier update gets keyed by hand across the store, the ERP, and the spreadsheet. One workflow ingests the event, enriches it, and writes it everywhere it belongs - instantly, without the typos.
The intake nobody wanted to own
A new client, invoice, or claim arrives and someone spends an hour looking things up and updating systems. Automated intake-to-action gives that hour back and never forgets a compliance step.
The form that piled up on a desk
An agency or nonprofit drowns in routine applications and requests that all follow the same path. A trigger-to-action workflow clears the queue and routes only the real exceptions to a human.
The reason your systems never talked just got a standard fix.
The expensive part of connecting your POS to your books was never the idea - it was the bespoke, fragile wiring that broke on every vendor update. The Model Context Protocol (MCP) - introduced by Anthropic in November 2024 and adopted by OpenAI in March 2025 and Google in April 2025 - turns that wiring into a standard part. The integration tax is dropping, and most automation being sold to small operators has not caught up.
Custom glue, forever
A one-off connector per pair of systems, babysat constantly because either side could change a field and silently break it.
A standard doorway
Each system exposes itself once in a common shape. Pulling data out and pushing it in stops being a project and becomes a configuration.
Mapping the flow
When the wiring is standard, the deliverable is a clear map of what moves where and where a human still copies by hand - the thing most businesses do not have.
I build the connective layer MCP-first, so it leans on a shared standard instead of code I have to babysit - and far less breaks when a vendor changes something. Related: the integration tax just dropped →
Fixed scope. Async. One payment after the audit.
- Scope and audit. You describe the process you keep doing by hand and the tools it touches. I return a fixed price and a workflow plan within 24 hours, or a straight no.
- Map the steps. Trigger, enrichment, decision, action - written down so we agree on exactly what the machine owns and where a human stays in the loop.
- Build and test against real cases. The workflow wired into your actual tools, run on your real inputs including the messy ones that break naive automations.
- Hand off the controls. Live workflow plus a runbook, so your team can see what it does, tweak it, and trust it to run unattended.
A real handoff: the manual version, then the machine version.
Take a single common process - a new lead arrives and someone has to act on it. Here is the chain of manual steps a person does today, and what the same process looks like once it is wired.
- See the form email land in the inbox
- Copy the details into the CRM
- Look up the lead's company manually
- Decide if it is worth a reply
- Write and send the first email
- Set a reminder to chase in 3 days
- Remember to actually chase it
- →Form submit fires the trigger
- →Lead enriched and written to the CRM automatically
- →Qualified by rules you set, junk filtered out
- →First reply drafted and sent in seconds
- →Follow-up chased on schedule, never forgotten
- ✓A human only steps in on the ones that matter
I build automation as engineered systems, not brittle no-code chains that break on the first edge case - with the integrations, the decision logic, and the error handling that let them run unattended. See the builds →
If a workflow takes a task that costs someone 5 hours a week and runs it for you, that is over 250 hours a year back - and the version that never forgets a step quietly removes a whole class of human error too.
Tell me what you keep doing by hand
Send me the repetitive process, the tools it touches, and where a person has to step in. Within 24 hours you get a free written teardown of it - what I would build, what it would take, and a fixed price - or a straight no.
Get my free teardown →